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Garage Door Opener Troubleshooting, Palatine

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Garage Door Opener Troubleshooting, Palatine

Location:

Palatine

Customer:

Kane Totton

Service Request:

The Tottons’ garage door opener refused to work, and its self-diagnostic lights reported a broken spring. Both of the door’s springs were well installed and in perfect condition.

Our Solution:

The wiring connecting the garage door opener to the spring assembly and drive was in fine shape. We tried rebooting the opener from factory settings and programming it anew, but it still reported a broken spring. We had to replace the motherboard and try again, and this time it worked.

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* $29 service call - deducted from the service

Select Date and time
Dec 5, 2020
8:00AM - 10:00AM
10:00AM - 12:00PM
12:00PM - 14:00PM
14:00PM - 16:00PM
16:00PM - 18:00PM

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