The customer’s opener would not turn on. He tried plugging it into different outlets, hitting the reset button, and everything else he could think of. The lights would not come on, and the opener remained unresponsive.
The power cable didn’t have any cuts or twists, so we looked at the battery and computer next. The opener’s logic boards didn’t show any signs of damage, and the battery wasn’t warm even when plugged in and turned on. Replacing the battery/adapter component solved the problem.
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* $29 service call - deducted from the service
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